biothane collars

Returns are not accepted, as each order is custom-nade according to the customer's specifications.

However, our goal is always to ensure that every customer is completely satisfied with their purchase. If this is not the case, please contact us and we will do our best to find a solution.

Since the order is produced according to the customer's specifications, returns or exchanges are not accepted.

We will ship your order as soon as possible.

As soon as your order has been shipped, you will receive an email with more information.

Delivery times vary depending on your location.

Our products are mainly manufactured in Germany and the EU; we make a point of keeping everything local.

Shipping costs are calculated based on your location and the items in your order. You'll always see the shipping price before you complete your purchase.